FAQ - Frequently Asked Questions

Answer

(See below for more questions.)

Choosing Your Waterford

What if my seatpost slips during rides?

If you have a carbon fiber seatpost please review the question specifically covering this topic.

We attempt to accomplish a lot with our seatpost fit-ups: We want a light-weight seatlug providing secure fit while minimizing seatpost scratches. We live with variation between seatpost manufacturers as well as within a company\'s product offerings.

Check for improper lubrication. Good mechanics lubricate the seatpost to ease installation and to reduce the possibility of galvanic welding (where the seatpost \"rusts\" into the seat tube). Watch out for two pitfalls:

  • Too much grease: Unfortunately, any more than very light lubrication may facilitate slipping when you don\'t want it to happen.
  • Wrong type of grease: Don\'t use anti-seize or teflon-based lubricants. Instead you can use a good quality lithium grease or a non-synthetic petroleum grease such as Phil Wood.

Simply remove the post, wipe down, clean as much lubricant from the inside of the seat tube as possible and then reinstall the seatpost. If that doesn\'t do it:

Make sure you have the proper post for the frameset. Up until around the 2000 model year, our models 1200 and 2200 road racing frames require a 27.4mm post. A 27.2mm post often fits - so closely that many Waterford 1200\'s have been delivered with that post. Unfortunately, with heavy riders, frequent seat height changes and otherwise heavy use, tightening the post can become increasingly difficult. If the problem remains uncorrected, the seat binder bolt may break, the seat lug can deform and seat stays can pop apart from the stress!

All of our other bikes require 27.2mm seatpost and even though some riders use a post so marked, they still have problems tightening properly. Check the actual seatpost diameter. Some reputable manufacturers have delivered posts significantly below the nominal size. They will typically replace the post if it is less than 27.15mm at any point on the post.

When checking seatpost diameters, check at the area around where the seat is clamped - not just at the ends of the post. In at least two cases this year, the seatpost actually measured correctly at the end of the post as well as up near the saddle - in this case 27.2mm for a mountain bike post. But when we measured the area clamped by the rider, we found a diameter of only 26.8mm!

In both cases, the riders were over 200 pounds riding mountain bikes extensively. The posts (which shall remain nameless) were among the lightest available - though clearly under-designed for their application. Consider a more durable post - even if it might be considered at first too heavy. The moral of the story is of course: a gram saved isn\'t always a gram earned!

Syntace now sells Syntace Dynamic Friction Paste, a material that includes a bit of grit in it to insure both corrosion resistance and impressive resistance to seatpost slippage. So far, reports have been very positive for this product.

One of these moves will take care of virtually all seatpost slippage problems. If everything checks out and you still slip then give us a call at 262.534.4190.


Question List

Choosing Your Waterford

Do you want a racing bike, recreational bike or both?
What kind of maintenance does my Waterford need?
How big a tire do you want to fit on your bike?
How do you go about choosing your Waterford?
What if my seatpost slips during rides?
How versatile do you want your bike?
What kind of handling do you want?
What do I need to do to prevent rust and corrosion?
Why do we measure our seat tubes 'center to top'?
What do you want to carry?
How big a load do you want to carry?
If I'm a 180 pound rider, why does it matter whether my load is 15 pounds or 25 pounds?

Geometry and Fit

How does Waterford perform factory fittings?
What is toe-clip overlap and why do we avoid it?
My Fit Kit recommends a 538mm top tube. Nobody offers stock geometries in these sizes. What's my best fit?
Can't you just build a bike based on Fit Kit® measurements?
Why are your seat angles so steep on small frame sizes?
Why is there toe clip overlap on track geometries?
Why does Waterford recommend 650C or 26" wheels on selected sizes?
Why does Waterford sometimes recommend 650C or 26" wheels?
What if I want to change from a steel fork to a carbon fork or vica versa?

Materials & Construction

Retrofitting S&S Couplers?
What makes Waterford's Tubesets so Special?
Why Steel?
How much do color choices affect durability?
Lugs vs. TIG - Which is best?

Paints and Finish

How do I apply touch-up paint?
Why don't we Chrome Plate all Waterfords?
How do color choices affect durability?
Why not internal cable routing?
Why not clearcoat only?
What's wrong with a matte finish?
Why can't I just give you a paint code to select custom paint?
Choosing a Finish

Upgrading Your Waterford

What kind of composite fork can I install on my Waterford?

General Information

Where do I find my serial number?
What does my serial number mean?
What is the difference between Gunnar and Waterford
What is the difference between 14-, 22- and 33-Series models?

Assembly & Care

What common dimensions are there for Waterfords - threading, bolts etc.?
My head tube is somewhat out of round. What kind of problem is it?
Which clamp diameter should I use to for my front derailleur
Clamp-on or braze-on front derailleurs.
What kind of care do I have to give my Waterford to prevent rust from forming?
How do I prevent my composite (carbon fiber) seatpost from slipping?
How long a seatpost do I need?
How do I get a good fit when installing downtube shift adapters?
How do I apply touch-up paint?
How do I apply replacement decals?
How do I remove my chainstay protector?
Should I use my Waterford on my Windtrainer?
Why did we go from 27.4mm to 27.2mm seatposts?
Why don't we install dropout adjusters on bikes that have adjuster holes?
I have an older model 1400 or 2400 off-road frame. What kind of front deraileur do I need?
What if I want to install a 1" for on a 1 1/8" head tube frame?
Threading: What is it for eyelets, rack mounts and so on?

Repair & Restoration

Why can't I just have Waterford touch up my frame instead of completely repainting it?
Is it worth it to restore my old Paramount, Raleigh or other classic road bike?
Can Waterford spread my dropouts on my old bike?
What does it take to retrofit my bike with S&S Couplers?
Will Waterford put its decals on a Paramount restoration?
Can I change the geometry on my existing frame?
I have a dent in my top tube, should I be concerned?
I have a chrome Paramount with damage to the chrome. Can you re-chrome it for me?

Warranty

Does the Waterford Warranty Extend to Used or EBay Frames and Forks?
What constitutes normal wear and tear for warranty purposes.

Troubleshooting

What do I do for a stuck seatpost or bottom bracket?
What should I do to prevent high-speed wobble and shimmy on my bike?
What do I do about brake chatter or shudder?
How do I reduce brake squealing?
How do I prevent my rear wheel from pulling under heavy climbing or sprinting?
What if I experience chain suck on my Off-Road frame.

Log in and Using this Web Site

Does my Waterford Login connect me to the Forum?

Paramount

What's the fork threading on the 1960's Paramounts
What do the markings mean found on the bottom bracket of Paramounts from the 50's to the 70's?